Returns & Exchanges

At The K Shop, we want you to be completely satisfied with your beauty routine. If you are not happy with your purchase, we offer a 30-day return policy for unopened and unused products in their original packaging.

1

Check Eligibility

Ensure your items are unused, unopened, and in their original packaging within 30 days of the delivery date.

2

Contact Support

Email our customer service team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

3

Pack Your Items

Securely pack the products in their original box and include a copy of your invoice or the Return Authorization form provided by our team.

4

Ship and Refund

Send the package back to our warehouse using a tracked shipping method; once inspected, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing